Using Symphony’s Administrative Features

Symphony significantly improves efficiency and transparency for proposal creation and evaluation. Symphony is designed to streamline the Solicitation Development aspect of the procurement process through intuitive, easy-to-use features.

Prerequisites:

Only users listed on the SAM.gov site as authorized Point of Contact (POC) representatives for their organizations receive administrative permission for Symphony. Administrative rights are granted when users register at the Symphony platform for contract vehicle sites.

Authorized users receive sign-in information for administrative rights at these sites during contract vehicle registration. (See Gaining Administrator Access).

Accessing User Administration Options:

To access Symphony’s User Administration features.

1. Register for Symphony
2. Go to the Administration link. (See Figure 1).
3. Select an Administration Option:
   • Symphony Users. 
   • User status update.
   • Group status update.
   • Profile update.
     

1. Symphony Users 

• Administrators can activate users after registering for Symphony (See Figure 1).

• Administrators can also limit the duration of users’ Symphony access or remove user access entirely if required.

Figure 1. The Activate/Edit User Access screen.

2. User status update

Figure 2. The User Status Update screen

Administrators can update registered users’ status at the Symphony contract vehicle site for their organization (See Figure 2). 

To change user status:

Click on the row by the User’s Name > Select user status from the pop-up menu > Click on the desired option.

Option definitions

3.  Group Membership Update

Permissions for an organization’s active users can be changed within the Administration link (See Figure 3).

 Figure 3. Group Administration interface

It is a management best practice for an organization to delegate its proposal submission responsibilities to its Open Market Proposal Manager to ensure information uploaded to Symphony is accurate. (Note: The Contract Manager and Program Manager roles do not have administrative access in Symphony. And Symphony does not include an Authorized Negotiator role).

4. Profile update

Symphony users can update their profile information by clicking on the profile icon at the top right corner of the Symphony interface (See Figure 4). Users can update profile information including passwords and the addition of authentication apps can be completed by scanning the available QR code. (See MFA Information).

 Figure 4. Profile Information

For further assistance, see Administration FAQs or contact us 

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