Using the Orders Tab as a Contract Holder

Modified on Thu, 22 Aug at 3:40 PM

This overview covers the Orders tab for Symphony-managed Contract Vehicles and Contract Holders.

Symphony includes the following contract vehicle links

ALLIANT 3 ASTRO OASIS OASIS PLUS POLARIS DHA (Legacy) MQS

Contract Holders have a personalized view of the Symphony Dashboard upon signing in.

Orders are available from a dynamic table that users can arrange by selecting a column header or filter by search term, status, and type of order (See Figure 1).
The order types are Task Order (TO), Request for Information (RFI), or Market Research.
- Click the tracking number to see more details about a specific order.

Figure 1. An OASIS Contract Holder Dashboard with the Orders view

Contract Holders use Symphony to monitor the following order activities.

Released orders and solicitations
Deadlines for questions and proposals
Amendments
Awards

Order Status

The actions to perform depend on the status of an order. The status descriptions are below:

RELEASED:

Users should respond by uploading a proposal or responding with a "No Bid" by the submission deadline.
Responses submitted before the deadline may be modified and re-submitted.
After the deadline, the response button will no longer be available.

PENDING QUESTIONS	A released order - pending questions enables users to ask questions before the submission deadline. The Ask Questions tab allows this task.
PENDING PROPOSALS	A released order - pending proposals is a task order users can respond to but may not submit questions.

EVALUATION:

Orders in Evaluation have passed the submission deadline and are read-only.

Users must wait for the Ordering Contracting Officer to award a Contract Holder.
Users can only view the Summary, Amendments, and Documents library.

AWARD APPROVED:

When the Ordering Contracting Officer makes an award, the status changes to Award Approved.

The "Awards" tab becomes available and displays the contract(s) awarded to the Contract Holder(s).

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