The OASIS+ Submission Portal (OSP) requires OASIS+ offerors to use the URL https://oasis.app.cloud.gov/. You cannot access OASIS+ from another URL. Please read this overview to understand how to work within Symphony for the GSA OASIS+ solicitation(s).  These instructions are not exhaustive.  The solicitation should always be used as the source of truth. 


How to Access the OASIS+ Submission Portal (OSP)

How the OASIS+ Symphony Portal Works

Step 1. Understand the User-Specific Dashboard

Step 2. How OSP Q&A Works

Step 3. Utilize the My Company link

Step 4. Assemble Your Offer

Step 5. Submit your Proposal


How to Access the OASIS+ Submission Portal (OSP)

How do I access Symphony for OASIS+?

The website for OASIS Plus is https://oasis.app.cloud.gov/


OASIS+ Symphony Portal at https://oasis.app.cloud.gov/


The OASIS+ Submission Portal (OSP) includes Small Businesses (SB), Woman-owned Small Businesses (WOSB), Service-Disabled Veteran-Owned Small Businesses (SDVOSB), HUBZone, 8(a), and an Unrestricted solicitation. Symphony is designed so that you can claim anything, but you must support your claims with documentation.


How the OASIS+ Symphony Portal Works


Step 1. Understand the User-Specific Dashboard

When you log in to the Symphony system, the dashboard will display a user-specific dashboard for the available solicitations.

Features of Symphony may include the following.

 

The Solicitation Details

The solicitation details will include the Q&A deadline and the Solicitation Deadline. During the Ask Questions period, you can ask questions and view responses when enabled.

 

When the Solicitations are open to submissions, you can start, continue, or view your offer. 

  • You cannot reset or cancel a Domain submission once started. 
  • OASIS+ will only receive the offers that Authorized users submit. 

There is no submission receipt. Symphony will display your submission date and time, with the option to view the details of it. Authorized users can retract a submission by using the Modify Submission option. 

  • Don't forget to resubmit. 

Once the Solicitation deadline occurs, all assets are frozen.

 

The Domain Submission

When the Solicitations are open to submissions, you can "Start your Submission" or "Continue your Submission" to complete your offer in multiple sittings. The OASIS+ Symphony Portal has the option to mark the domain submission easier to find by using the Star icon to mark a submission as a favorite and then users can toggle to their favorites for quick access to their offers. 

  • Review before you submit. 
  • We recommend you complete your Company profile using the My Company link before applying for a domain. 


Administration

Only a Symphony Administrator has access to the Administration link per How to Manage Users. A Symphony Administrator can activate additional users in their company after they register for Symphony and can only activate users registered in the same instance of Symphony. 

  1. Click on the row for the user you want to manage to activate or disable their account. 
  2. Change their status to the one that applies and save your changes to allow other registered users for your company to log into Symphony with your organization.

Security requirements do not allow you to add other users on their behalf. All users must register and set up their preferred method of Multi-factor Authentication themselves. 

 

Help and Information

Review the knowledge base or create a support ticket for the OASIS+ Symphony Portal. If you open a support ticket, you cannot log into the Helpdesk to check your ticket status, but if you do not receive a response within four business hours, your firewall may be preventing our messages from reaching you. Please check your junk/spam folders for client.support@apexlogic.comThe help desk is only obligated to respond to tickets that are received at least 36 hours in advance of the RFP deadline.

 

User Profile

Sign out or update your profile information from your user icon. You can also change your password, and add, or update an authenticator app by scanning the QR code for your OASIS+ login.


Step 2. How OSP Q&A Works

Step-by-Step Instructions

  1. Ask Questions
  2. Enter Questions
  3. Unsubmitted Questions
  4. Submitted Questions

 

Ask Questions

From the solicitation section in Symphony, the available solicitation will have a button to go to the Ask Questions page. Questions can be submitted at any time after the solicitation is posted at http://www.sam.govPlease note, that this is only available before the Question Deadline and Questions will be consolidated as though they are for one solicitation for ease of reference.

  

Enter Questions

In the Question entry field, please select the section or domain that applies to your question. Enter a reference term for the section of the solicitation you need to have clarified, or you may enter a more general reference, as applicable, and then you can enter your question. As you complete each question, Save and Add to place the item in the Unsubmitted Questions list. You can also clear your work as needed. 

 

Unsubmitted Questions

In the unsubmitted state, you can edit or delete questions. If you have multiple questions, you can rearrange the order of the questions by moving them up or down in the list. Additionally, unsubmitted questions can be seen by all users in your organization so that others can view and edit them as needed.  

  • Make sure you submit your questions. 
  • Acknowledgment of receipt of questions will not be made except as displayed on the questions screen. 
  • If there are any Unsubmitted Questions, they will not be seen by the Program Office.

 

Submitted Questions

This area is only for reference. You cannot recall a question or make any changes to it once your questions have been submitted. Per Federal Acquisition Regulation, you will be notified when a consolidated list of questions and answers is available for your review at SAM.gov A link to View Responses may be available on the Symphony dashboard.  If you still need help, please contact us.


"My Company" is where you build your company asset library before the submission period or in addition to it. Please ensure it is for the UEI and Cage for the company that will be the "prime" entity for the offer. 

Company Overview

The Company Overview summarizes your assets such as Team Members, MRCLs, Projects/Past Performance, and Business Factors. Your company asset library is reusable across all of your offers.


Business Factors will display circles next to the items on the Overview screens. Team members can have their own business factors but MRCLs do not have the ability to claim business factors. They are considered part of the Prime.


Below is the definition of the circle shading.

  • No Shading - The factor has not been claimed.
  • Full Shading - The Organization submitting the offer is claiming the factor.
  • Half Shading - One of the Organization's team members added to the submission is claiming the factor. Half-shading will only be seen in a submission on the Proposal Overview screen if an added Team Member claims a business factor that the Prime organization does not claim. 

 

Company SAM Data

SAM data is pulled directly from your public SAM record. Out-of-date or incorrect information must be updated at SAM.gov and given 24-48 hours to reflect in their database. What you see on the Symphony assets screen is for display purposes only. Your SAM record is your official record. If your information is showing correctly in SAM, do not worry about any discrepancies within Symphony.


Company Team Members

Team Members can be added and then viewed or removed as needed. Team Members must be added to Symphony before they can be added to your Projects/Past Performances. Their business factors and documents, which include your JV agreements, Mentor-Protege Agreements, and Subcontractor Letters of Commitment, can be entered in this section. Symphony allows you to add different team members to separate domain submissions. The steps to add team members are:

  1. Select +New Team Member.
  2. Use the drop-down to select the type of Team Member. The Team Member type can be one of the following:
    • Subcontractor
    • Joint Venture Member
    • Joint Venture Subcontractor
    • Mentor in an SBA Mentor-Protege Program
    • Protege in an SBA Mentor-Protege Program
  3. Enter the Team Member's UEI (formerly DUNS) and Cage Code.
    • Make sure their SAM data is correct at SAM.gov before adding them to Symphony. We cannot refresh a Team member's SAM data. 
  4. Look up the Team Member.
  5. Confirm the Team Member or Try Again. Make sure you have the correct UEI and Cage Code.
  6. Claim Business Factors. Business Factors are additional assets such as Systems, Industry Certifications, Clearances, Human Resources information, Financial Documents, and Other Documents that the Team Members can contribute. Business Factors will display in the Team Member's profile and then half-shaded circles when added to your submission.
    • Claim the Team Member's Business Factors. 
      • Systems, certifications, and clearances held by proposed subcontractors will not be considered for scoring and should not be submitted within the offer.
    • Upload the supporting documentation. 
    • Certify the claim to save and continue.
  7. Upload supporting documents.  
    • A Joint Venture requires a JV agreement. 
    • A Mentor-Protege requires an SBA-approved Mentor-Protege Agreement. 
    • Subcontractors require the Subcontractor Letter of Commitment. 
  8. Review the data
  9. Save and Complete. 


Once your Team Member is in the system, a table will display the Teaming Partners and then you can view, edit, or delete them from your asset library. Use the Team Member's name as a link to review their general information, business factors, and documentation. You can edit the attached supporting documents from their record. 


The Team Members' Business factors will not be displayed on the Company Overview screen. You should only see full shading for the business factors that belong to the prime offeror in My Company > Company Overview. 

  • If you claimed business factors for the prime incorrectly, please go to My Company and then Business Factors to unclaim and delete the documents that do not apply to the prime offeror. Use the close button to cancel the claim.
  • If you need to delete your Team Members after adding them to any project experience or unsubmitted offers, update the corresponding assets in the applicable screens. Symphony will direct you to the order of the steps if attempted in the wrong order.


Company MRCL(s)

Add MRCL(s), the type of relationship, your MRCL agreements, and other documents. Then view, edit, or remove as needed. You can add different MRCL(s) to separate domain submissions, but the MRCL(s) Business Factors are considered part of the prime offerors. The steps to add MRCL(s) are:

  1. Select +New MRCL.
  2. Use the drop-down to select the type(s) of MRCL. You can select more than one condition but if a MRCL does not meet the standard of the types of MRCLs defined, please provide the documentation of the MRCL relationship with the corresponding project experience. A “meaningful relationship” exists within a corporate structure when at least one of the following conditions exists:
    • This entity is a wholly-owned subsidiary of a parent organization.
    • This entity is a parent of a wholly-owned subsidiary.
    • This entity operates under a single internal operational unit.
    • This entity operates under a consolidated accounting system.
    • This entity operates under a consolidated purchasing system.
    • This entity operates under a consolidated human resources or personnel system.
    • This entity operates under common policy and corporate guidelines.
    • The operating structure between the entities includes internal organizational reporting lines and management chains for “lines of business” that operate across the formal corporate subsidiaries.
  3. Enter the MRCL's UEI (formerly DUNS) and Cage Code.
  4. Look up the MRCL.
  5. Confirm the MRCL or Try Again. Make sure you have the correct UEI and Cage Code.
  6. Upload supporting documents
  7. Review the data
  8. Save and Complete

Once your MRCL is in the system, a table will display the MRCLs and then you can view, edit or delete them from your asset library. Use the MRCL's name as a link to review their general information and documentation. You can edit the attached supporting documents from their record. If you delete your MRCL after adding them to any project experience or unsubmitted offers, update the corresponding assets in the applicable screens. Symphony will direct you to the order of the steps if attempted in the wrong order.


Company Projects and Past Performance

Add Projects/Past Performance, and then you can view, edit, or delete projects as needed. Define a project and complete the core details for the project. Then in a submission, use the Performance Factors option to add more focused claims to your Project experience and earn points for the criteria in the OASIS+ Domain Qualifications Matrix. 

 

The steps to add Projects/Past Performance are:

  1. Select New Project Experience.
  2. Start Your Project Reference. The reference information includes:
    • Name of your project
    • Type of project
      • If you are adding a project where you performed as a subcontractor then you are not contracting directly to the government. This would be considered a commercial project. Enter your subcontract information and you will be the Team Member on your contract.
    • Contract Number(s)
    • Task Order Number(s) if applicable
    • Customer for your project
    • Prime Contractor (Team Member in a State/International/Non-US Fed Government/Commercial Project)
      • The Prime Contractor may include a Subcontractor, JV Member, or Mentor-Protege, and you must add them as a Team Member or MRCL before they will be available for reference in the Project entry screen.
  3. Use the Tag Legend for your Core Project Details only. Some tags and project details are not required. You cannot rename or tag your files after they have been uploaded in Symphony. 
    • Additional tags are at your discretion. You cannot add tags to the Legend.
  4. Upload All Your Project Documents. Use descriptive file names that explain what information is contained in the documents to support your claims. Use the easiest, most logical reference names possible to make this process easier for yourself and the evaluators. 
    • Your project documents will be used as a reference to support your claims for your Project Details and the Performance Factors when you add the project to a submission. This may include Award Documents, Past Performance Documents, Scopes of Work (SOWs), and more. 
      1. All proposal documents should be in Adobe (.pdf) format and include tags for evaluation.
      2. Confirm your uploads in the table below. 
      3. Save and continue to the next step.
  5. Answer the Questions to Complete Your Project Details. Some questions are optional and do not apply to the OASIS+ Solicitation(s). Other solicitations may require them. Project Details include: 
    • Period of Performance
    • Total Contract Value
    • NAICS and/or PSC
    • Cost Reimbursement (Only applies to Federal Contracts)
    • Number of locations (Optional)
    • OCONUS work (Optional)
    • Subcontractor/Teaming involvement (Optional)
    • Past Performance Ratings
  6. Use the File Reference field to direct the evaluators to the relevant project document. Not every question requires a file reference.
  7. Review Your Project Experience. Make sure the data is correct and all files are included in your Project Summary. 
  8. Save and Complete.


Map of the Domain Qualifications Matrix to Project Data


RFP Section

Capability

OSP Location

Question

Specific Domain(s)

L.5.2.3.1

QP-Relevance

Company/Projects +

Submission/Projects

NAICS/PSC + Performance Factors: Qualifying (QP) & Relevance


L.5.2.3.2

QP-Scale

Company/Projects +

Submission/Projects

Contract Value/FTEs + Performance Factors: Qualifying


L.5.2.3.3

QP-Integrated Experience

Submission/Projects

Performance Factors: Qualifying


L.5.2.3.4

QP-Management & Staffing: Managing 3 or more first-tier subcontractors/teaming partners

Company/Projects + Submission/Projects

Teaming Partners /Subcontracting + Performance Factors: Qualifying


L.5.2.3.4QP-Management & Staffing:
Surge Capability
Services that involve personnel with individual security clearance

Submission/Projects

Performance Factors: Qualifying


L.5.2.3.6

QP - Multiple & OCONUS Locations

Company/Projects +

Submission/Projects

Locations/OCONUS + Performance Factors: Qualifying

Enterprise

L.5.6

QP - Past Performance

Company/Projects +

Submission/Projects

Past Performance + Performance Factors: Qualifying


L.5.6

QP - Past Performance/ SB Utilization

Company/Projects +

Submission/Projects

Past Performance + Performance Factors: QualifyingUnrestricted

L.5.3.1

FEP - Competition in Multiple Award Environments

Company/Projects +

Submission/Projects

Project/Contract Type + Performance Factors: Federal Experience


L.5.3.2

FEP - Federal Agencies

Company/Projects +

Submission/Projects

Customer + Performance Factors: Federal Experience


L.5.3.3

FEP - Cost Reimbursement

Company/Projects +

Submission/Projects

Cost Reimbursement + Performance Factors: Federal Experience

Research & Development

L.5.2.3.5 

QP - Specialized Functional Experience

Submission/Projects

Performance Factors: Qualifying

Facilities

Environmental

Logistics

L.5.2.3.4

QP - Individual Clearances

Submission/Projects

Performance Factors: Qualifying

Intelligence

L.5.3.4

FEP - Advanced R&D

Submission/Projects

Performance Factors: Federal Experience

Research & Development


Specialized Functional Experience will vary from Domain to Domain, and must meet the minimum requirements listed in the Proposed Domain Qualifications Matrix.


Project Information Worth Mentioning

In a submission, Performance Factors must be added to your project experience to justify how the project experience applies to the domain being applied for. This is an additional scoring element in your submission.

  1. Return to the Dashboard, go to your Domain submission, and make sure Proposal Overview is the first item on the left menu. Follow the prompts to add projects to your offer and Begin or Modify the Performance Factors on the Projects/Past Performance tab to earn additional points for scoring criteria in the Domain Matrix.
    • A maximum of five Qualifying Projects (QP) may be submitted for scoring but you can have more in your Company Asset Library.
    • All project verification documents shall be submitted with each respective QP or FEP. 
    • QPs may be either Relevant or Non-Relevant. 
    • For QP Experience, work performed as a “Subcontractor” means the Contractor does not have privity-of-contract with the Government but has privity-of-contract with the Prime Contractor or another subcontractor. This is a Non-Federal Contract Type in Symphony.
    • Non-federal projects, including federal subcontracts, are ineligible for automatic relevance consideration and must be verified through additional documentation. 
    • FEPs are not required to be relevant to the scope of the proposed Domain.
  2. When you go to your "Submission" and add your projects to your offer, you can "Modify" your performance factors to receive solicitation-specific points for your project experience until you submit. 
  3. You can reference multiple documents and select or deselect these references as needed. You must link to a file for reference and should provide the reference keywords/tags/comments that you used to support your claims. These tags are at your discretion.

Tagging Explanation

Tagging is like the "Find" feature in software systems. Therefore, if you have a keyword in your document you can enter it into the tag field, also known as the "location in file".  Or you can add tags throughout your document(s). We tend to use an overarching keyword for the solicitation-specific factors for simplicity in using the "Find" function.

For example, to support a relevance determination in the proposed Domain(s) in accordance with the scope of each Domain, our tag could be "Relevant" - with an explanation (e.g. Relevant - NAICS,  Relevant - Scope), and we only need to enter "Relevant" in the tag field. This method keeps our tags simple and reusable across multiple documents and in the same document so we don't need to list the page number, section, or paragraph for all our evidence. 

Your tags are up to you. At evaluation, we will find all instances of your "tag" in one or more documents that you select for the file reference field. The evaluator will see everything you enter in the "location in file" field. Evaluators can navigate the tags using the same features as the Adobe comment pane. Symphony will not prompt users to search for tags in a web browser.

Company Business Factors

Business Factors are additional assets you claim. These include Systems, Industry Certifications, Clearances, Human Resources information, Financial Documents, and Other Documents relevant to your company asset library. 


Mandatory Business Factors for an award are listed below. 

  • Cybersecurity & Supply Chain Risk Management (C-SCRM) - Attachment J-3 

  • Financial Resources

  • Individual or Commercial Subcontracting Plan (applicable to all OTSB Offerors).
  • Professional Employee Compensation Plan
  • Representations and Certifications

  • Uncompensated Overtime Policy


The OSP will provide red warning messages in the offeror's proposal if an offeror's 'Responsibility' documentation appears to be missing the required Business Factors. The warning messages will not prevent you from submitting your offer.


The steps to add Business Factors are:

  1. Select the Business Factor you wish to claim
  2. Answer any questions (as applicable)
  3. Upload your supporting documentation (as applicable)
  4. Certify your claim
  5. Save and Claim


Map of the Domain Qualifications Matrix to Business Factors 

UR = Unrestricted, SB = Small Business

Business Factor

Type

Category

Accounting System

Systems

UR/SB

Approved Billing Rates/Forward Pricing

Systems

UR

Cost Estimating System

Systems

UR

EVMS

Systems

UR

FedRamp/Agency ATO

Systems

UR

Material Management & Accounting System 

Systems

UR

Property Management System

Systems

UR

Purchasing System

Systems

UR

Facility Clearance

Clearances

UR/SB

Capability Maturity Model Integration (CMMI)

Certifications

UR/SB

ISO 14001 Environmental Management Systems

Certifications

UR/SB

ISO 21508 (Earned Value Management)

Certifications

UR/SB

ISO 22301 (Business Continuity)

Certifications

UR/SB

ISO 27001:2013 (Information Security)

Certifications

UR/SB

ISO 27001:2022 (Information Security)

Certifications

UR/SB

ISO 28001:2007 (Supply Chain)

Certifications

UR/SB

ISO 9001:2015 (Quality Management) 

Certifications

UR/SB

NSF/ANSI 391.1

Certifications

UR

Sustainability-Related Disclosures

Certifications

UR

Subcontracting PlansSubcontractingUR

 

You should only see full shading for the business factors that belong to the prime entity in My Company > Company Overview. If you incorrectly claimed business factors, please go to My Company and then Business Factors to unclaim and delete the documents that do not apply to the prime offeror. Use the close button to keep a factor unclaimed.


New Feature!

 

Company Cost/Price

Only one cost/price submission may be submitted and it must be from the offeror. Upload the completed pricing spreadsheet as provided by the OASIS+ RFP and ensure that you upload a Basis of Estimate (BOE) to support the Cost/Price methodology. Certify your claim and save your changes. 


The Cost/Price feature follows these rules

  • Only one price proposal is required for all labor categories across all Domains, and pricing should reflect the highest-paid position across all proposed Domains.
  • Only subject matter expert (SME) positions for each labor category are required for price proposal submissions.
  • Offerors shall propose indirect rate percentages generated from their accounting system, and submit a copy of the indirect rates generated by the Offeror’s accounting system. If an Offeror has multiple indirect rates for different sites/locations, then the highest rates should be used.
  • Offerors are only required to submit a Direct Labor Rates Basis of Estimate if the Offeror is proposing direct labor rates higher than the “high” dollar value provided in the RFP.


Template Instructions:

  1. Rows 4 and 5 of the Cost/Price Template = the Official Legal Offering Entity name and SAM UEID.
  2. In Column C of the Cost/Price Template, Offerors shall enter direct labor rates for all 20 labor categories. All direct labor rates shall be rounded to two decimal places.
  3. In Row 9, Columns D through F, of the Cost/Price Template, Offerors shall enter indirect rate
  4. percentages. All indirect rate percentages shall be rounded to two decimal places.
  5. Offerors are provided with up to three optional columns to include additional indirect rate(s) in Row 9, Columns D through F if they use a different indirect rate structure.
  6. In Row 9, Column G of the Cost/Price Template, Offerors shall enter the profit percentage.
  7. Sole-source T&M/LH ceiling rates for years one through 16 will automatically be calculated for each labor category by an escalation factor of 4.15 percent embedded in the spreadsheet.


You can view, edit, or delete documents as needed by following the same process as Business Factors. Symphony will provide any validation errors found in the template when you review your submission for the corresponding Solicitation.


Company Documents

View all files you upload in their corresponding folders in the Documents library. You cannot upload or remove documents from the Document Library. Symphony will allow you to attach as many files as you need to support your claims in the corresponding location in Symphony but the size limitation of 20MB will prevent you from uploading too large of a file. File uploads also have additional rules.

  • File names cannot exceed 250 characters
  • Files cannot be combined into a "zip" folder but there is no limit to how many files you can upload.
  • You can not drag and drop from Sharepoint or other Cloud Drives. Files must come from your computer.


Step 4. Assemble Your Offer

When the OASIS+ solicitation(s) are open to proposals, you can "Start your Submission" or "Continue your Submission" to complete your offer in multiple sittings or review it before submission. Remember, we recommend you complete your Company profile using the My Company link before assembling your offer.


For more information about the Live Score displayed at the top of the screen, select the button it is displayed on to review your Scorecard, what the point values are, and how many points you have as you assemble your company assets for your offer. Validation messages will not prevent you from submitting your offer.

 

Proposal Overview

The Proposal Overview summarizes the information entered in Symphony, such as Team Members, MRCLs, Project Experience, and other Business Factors relevant to the solicitation. Links to the Document Library and your SAM data are also at the bottom of this page for reference.  

 

All Business Factors relevant to the solicitation are part of your proposal submission. You should only see full shading for the business factors that belong to the prime offeror.

 

Proposal Contacts

Add your key personnel required for the submission, such as your Contract Manager and Program Manager. Select from your company's registered users in Symphony. You cannot assign positions to users who have not registered in Symphony. All users should register themselves. These are not roles available in the Administration link.

 

Proposal Team Members

Team Members, their business factors, and documentation (which includes your team member agreements) can be added to your submission and then viewed or removed as needed. You can have different team members for each offer

  • When you add your team members to your submission, the Business Factors on the Proposal Overview page should show half-shading to represent the claims coming from the members (regardless of how many have a factor). 
  • If you need to delete a Team Member, first verify the team member is not in any project experience or unsubmitted offers.

 

Proposal MRCL(s)

Existing MRCL(s) in your Company Asset Library can be selected from the drop-down menu to add to the submission, or you can add a new MRCL record as necessary for your offer by going to My Company and including the asset there. You can have different MRCL(s) for separate proposals and project experiences. Please note that MRCL(s) cannot claim business factors. MRCL(s) are considered part of the Prime.

 

Proposal Projects and Past Performance

Select from your projects in Symphony and add them to the submission from a drop-down menu or add a new Project experience by navigating to Projects/Past Performance in My Company.

 

  • Make sure to begin or modify your Performance Factors to claim domain-specific performance for the Projects in your submission. You can reference multiple documents and select or deselect these references as needed. You must link to a file for reference and provide reference keywords/tags/comments. The 'location in file' field can help the evaluation team "Jump To" the keyword or tag in your document(s). Or they can use this field as a reference to "Find" your evidence. We tend to use an overarching keyword for the solicitation-specific factors for simplicity and consistency.
  • Additionally, make sure your tags match in both your PDF(s) and Symphony so that the evaluators can easily find the support for your claims. The reference tags become links in the evaluation tool during the evaluation phase which opens your documents at the position of the first tag. The evaluators are then guided from comment to comment, similar to using a Find feature when they review your offer. See the Tagging section for more information.


Additional Project Information

  • The Symphony-generated version of the Project Verification Form (J.P-3) is located in the Project Title link within your submission. 
  • If you edit a project experience after submitting the project with an offer, the changes will not affect your submission. If it is before the proposal's due date, you may incorporate changes you have made by modifying your submission and withdrawing the project from that submission using the red circle.  You can then add it in and your changes will be included.
  • You cannot delete a project if it has been used in a submitted offer
  • If there is a document that you want the government to review after the solicitation deadline, do not delete it. After the solicitation deadline, only the government will have access to the Symphony system unless a clarification is requested. 
  • If you are uploading sensitive information, you should redact the document to the extent it still substantiates your claims.  
  • If you have submitted an offer but need to revise a project, and you are an Administrator or Proposal manager, modify the submission, verify the project and performance factors refreshed, and then submit your offer again.

 

Proposal Business Factors

Business factors relevant to each domain and solicitation are automatically added to your submission. This screen is read-only. Return to My Company if you need to make changes.

 

Proposal Submission Documents

This area contains the solicitation-required form(s) for you to upload (SF-33, SF-30, etc.) when the option is enabled. 

 

Proposal Document Library

The Document Library contains all files uploaded to Symphony and included in your offer. The files that are used in your proposal(s) must remain until after submission and the solicitation deadline. Do not delete anything you need to submit until after the solicitation deadline. Symphony is unavailable when a solicitation deadline occurs so your assets are saved. 

 

Proposal Review

Review all the information contained in your offer. You can also use the Live Score button at the top of the screen to review your scorecard as you add your company assets to your offer.

 

Step 5. Submit your Proposal

The Submit function is not available until after the Q&A deadline or the government enables the option. If the government needs to make amendments to the solicitation, this prevents you from having to submit your offer multiple times.

  • An offer can be certified and submitted from this screen by Administrators or the Open Market Proposal Manager even with messages stating that requirements are incomplete. 
  • Warning and error messages also be displayed to the evaluators.
  • Once submitted, Symphony will display the submission date and time, with the option to view the details. There are no receipts in Symphony. Use the View Details option to save a copy of your offer.
  • An Administrator or Proposal Manager can retract a submission and make edits until the solicitation deadline. Carefully review and resubmit if changes are made. 
  • Once the Solicitation deadline is met, all assets are frozen.

Symphony follows these rules

  • All requirements of the Request for Proposals (RFP) can be mapped directly to a location within the OSP.
  • The OASIS+ solicitation instructs Offerors to provide supporting documentation for all claimed evaluation criteria and are encouraged to utilize comments (“tags”) in supporting documentation indicating the specific reference for verification purposes. To the maximum extent practicable, all proposal documents should be in Adobe (pdf) format, with the exception of Attachment J.P-9.
  • While some sub-sections of Section L may indicate an Offeror shall provide a particular form of documentation for validation purposes, Offerors may provide additional verifiable documentation to validate any claimed credits and qualifications. 
  • Offerors may also make minor formatting changes to Section K and Section J templates used in the proposal submission. For example, minor formatting changes include such things as adjusting page breaks, adding corporate identification logos, and including disclaimers of proprietary information.
  • For offers that include proposal submissions to multiple Domains, items listed in Sections L.5.2, L.5.3, L.5.4, L.5.5, and L.5.6 need to be included within each Domain submission, as these are the scored elements. The OSP will allow Offerors to upload proposal assets and apply them across Domains. All offers are still required to include items listed in Section L.5.1, L.5.7, and L.5.8 as part of their overall proposal.
  • The Offeror will be prompted to identify the company that performed each submitted project, as defined in Sections L.5.2 and L.5.3, and the performing company’s relationship to the Offeror. See Team MembersMRCLs, and Projects/Past Performance for more information.
  • For offers from SBA Mentor-Protégé joint ventures, a minimum of one Relevant Qualifying Project must be from the protégé or the offering Mentor-Protégé joint venture for each proposed Domain.
  • Qualifying Projects submitted in the name of the protégé must only meet or exceed 50 percent of the “QP-Scale” value specified within Attachment J.P-1. This reduced threshold does not apply to projects submitted in the name of the offering MP-JV entity itself.

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