Using an Extension for MFA
To successfully use a Multi-factor Authentication browser extension, watch the following video or follow the step-by-step instructions.
Click here to watch the video on YouTube.
1. Search for an Authenticator
Symphony supports any time-based authenticator application. We recommend the Google Authenticator Extension for a Chrome browser; or 2FA for Edge.
2. Install the Application
3. Configure the Multi-Factor Authentication
During registration in Symphony, open the authenticator application and follow the prompts to scan a QR code or enter a setup key.
- Select the QR code extension on the browser
- Use the Scan option
- Drag the frame over the QR code on the screen (See Figure 1)
- View a success message when the QR code is captured
Figure 1. Multi-Factor Authentication Set-up
To enter the secret set-up key, select the plus icon in Google Authenticator to add an account during registration.
- Enter the secret key that appears above the QR code.
- The required account name or issuer details can be anything.
Usually, this is the site name or email address used to register.
4. Validate the Multi-Factor Authentication Configuration
Enter the six-digit code in the field provided when MFA setup is done.
- COPY the one-time passcode generated and PASTE the code in Symphony.
- Authenticate to successfully complete registration.
Users with multiple Symphony accounts should rename the codes to reflect the contract vehicle for the One-Time Passcode (OTP). A unique code for each Symphony website is required.
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